Neil Bacon
Dr Neil Bacon is the founder of iwantgreatcare.org.
CommentThe friends and family test is much more than a target
The survey can bring the NHS into the 21st century
HSJ KnowledgeHow to achieve the cultural change required to drive NHS innovation
The NHS is crying out for innovate solutions to help meet the challenges facing the service. Despite the austere times, innovation can emerge driven by determination and enthusiasm, argues Dr Neil Bacon.