Doubts raised over friends and family test

Illustration about the friends and families test

Source: Malcolm Willett

Statisticians have raised doubts about the validity of the nascent friends and family patient satisfaction test amid claims some trusts are “manipulating” their scores.

You need to be signed in to read more

HSJ

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

  • All of HSJ.co.uk and our HSJ mobile app
  • News and insight on all areas of public funded healthcare
  • Expert commentary, insight and analysis from industry leaders
  • 9 weekly ‘Expert Briefing’ insight emails covering a variety of specialist topics

Sign into your account here