• NUH power failure hits phone, email and clinical systems across both hospital sites
  • Trust putting “temporary solutions” in place to minimise disruption to services

A power failure at a major acute trust in the East Midlands has affected IT services and some clinical systems across its two hospital sites.

Nottingham University Hospitals confirmed it experienced a loss of power early this morning (25 October), which interrupted some of its IT systems at Queen’s Medical Centre and Nottingham City Hospital.

Tim Guyler, director of integration for NUH, said: “A power failure at our Nottingham City Hospital site early this morning is currently affecting our IT systems across our hospitals. The main impact has been on internal phone systems, email and some clinical systems, predominantly at the City Hospital.”

”Contingencies have been put in place so that the disruption to our services has been kept to a minimum,” Mr Guyler stressed.

“Engineers are on site and working to restore power as soon as possible. In the meantime, we are working to ensure that temporary solutions are put in place to support those services which are most affected,” he added.

According to internal trust communications seen by HSJ the system failure prompted multiple issues and saw the trust declare a critical incident.

The IT failure resulted in no access to multiple pieces of software such as Nervecentre, EMRAD and Bluespier, no access to pathology test results and no electronic access to the blood bank.

The trust was also unable to complete discharge summaries online or print patient bands and labels.

NUH is one of England’s largest acute trusts and has been under severe pressure since the summer.

HSJ reported the trust declared a black alert this week after it experienced considerable pressure on its emergency services with “very high attends”.

This followed another black alert declared over the summer and a system-wide black alert declared last winter. 

 

*Article updated at 15:18 on 25 October to reflect additional information provider to HSJ about the specific impact of the IT systems failure.