PERFORMANCE:  Only one out of six bidders to provide a 111 call handling service and improved medical out-of-hours services for Norfolk met all the criteria.

A paper presented to NHS Norfolk and Waveney’s board reveals that three out of six applicants failed to meet all the criteria to get to interview stage and, after interviews, one other applicant failed to meet the minimum threshold on clinical provision and a second on financial.

This left East of England Ambulance Services Trust as the only fully compliant bidder.

The service will cost the PCT an additional £2.1m a year, reflecting the cost of the new 111 call handling service plus improvements to GP out-of-hours provision.