All Patient access articles
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NewsTen ICBs accused of blocking access to private care
Private providers have accused 10 integrated care boards of blocking access to eye care, which they argue is redirecting tens of thousands of patients to A&E and GPs.
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NewsOnline hospital risks ‘leaving behind’ mental health, top CEO warns
Mental health is at risk of being “left behind” by the first online NHS hospital, a top mental health chief executive has said.
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NewsNHSE orders ‘stocktake’ of patient communications
Trusts will be assessed on how they communicate with their patients as part of a “national stocktake” designed to ensure the NHS delivers “five-star customer service”, NHS England has announced.
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NewsDash: Primary care has twice the space it needs
The NHS may have “twice as much” floor space for GP practices and associated services as it actually needs, the chair of NHS England has said.
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Expert BriefingRecovery Watch: This year’s validation trick
Elective recovery and returning the NHS to meeting the 18-week standard by 2029 is the government’s main performance priority. The Recovery Watch newsletter tracks prospects and progress against this goal. This week, by bureau chief James Illman.
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CommentGet services right for neurodiverse patients and they’ll work for everyone
Neurodivergent patients expose hidden burdens in NHS pathways, revealing how fragmented services often rely on patients to coordinate care
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NewsNew ‘simpler’ NHSE performance regime for acutes has 50% more metrics
The number of metrics used to measure the performance of acute trusts by NHS England has been increased from 23 to 35.
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NewsSmaller tech firms face NHS App ‘guillotine’
NHS England is planning to bring online consultation functionality in-house through the NHS App, potentially dismantling a market worth up to £32m a year, HSJ can reveal.
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CommentUnfairly shifting the burden of care to GPs is a feature of NHS system design, not a bug
The 8am scramble to see a GP reflects capacity shortages, workforce mismatches, and system inefficiencies
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NewsGPs to withhold patient data in contract dispute
GP practices should take “collective action” in protest against their contract by cutting back on sharing patient data, the British Medical Association’s GP committee has said.
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CommentSaying ‘no’ to referrals is the morally right thing to do
The NHS cannot meet rising elective demand within its current resources. Introducing referral thresholds is no longer a theoretical option, but a practical necessity to protect patients with the most serious conditions
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NewsNHSE rows back on controversial target
NHS England has rowed back on what was widely understood to be a new target for the proportion of patients it wanted “diverted” away from waiting lists, after accusations it was rationing care.
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HSJ PartnersBeyond the minimum: Broadening the field of vision for neighbourhood health
The NHS has been clear about what it wants neighbourhood health to deliver. To succeed, it must be built on the deliberate use of the full breadth of primary care and community partners.
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CommentHow to ensure ‘advice and guidance’ works for patients
Transparency will be critical to evaluate whether increased use of advice and guidance leads to better experiences and outcomes, says William Pett
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CommentBig tech has stuck its foot in the NHS’s front door
AI tools are becoming the public’s first port of call for health advice, challenging the NHS’s ability to control demand
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NewsGovt ditches ‘700k appointments’ manifesto pledge
The government has admitted that a manifesto pledge was badly designed and is on course to be missed, a year after telling integrated care boards to deliver it.
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NewsGovernment scraps £20 advice and guidance fee for GPs
The government is scrapping the £20 fee paid for each time a GP seeks “advice and guidance” from a specialist.
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CommentContinuity of care and improved access are not mutually exclusive
Continuity of care reduces mortality and hospital use, yet has fallen sharply in the UK. Restoring it could improve both outcomes and access
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CommentThe launch of ‘ChatGPT for health’ is both a threat and an opportunity
OpenAI’s entry into consumer health is not speculative innovation but a response to behaviour already happening at scale. For the NHS, it exposes a long-ignored gap in law, interoperability and patient agency that policy can no longer sidestep
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CommentEffective remote monitoring requires much more than choosing the right tech
A major evaluation of remote blood pressure monitoring reveals 10 key lessons for the NHS, highlighting that effective implementation requires more than just deploying technology – it needs systems that patients and staff trust, understand and value