All Patient access articles
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NewsRevealed: NHSE plan to ‘grip’ GP performance
NHS England intends to “improve operational grip” on GP performance and has warned it may lead to “contractual action”.
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NewsRevealed: The ICBs closest to hitting new access target
More than one in five clinically urgent GP appointments were not seen on the same day – but some areas are coming close to delivering the NHS England access requirement in 90 per cent of cases – new data reveals.
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CommentAccessible comms are a duty not a courtesy
Accessible communication isn’t an administrative bonus – it is a core clinical duty that directly impacts patient safety, dignity, and NHS efficiency
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NewsICB orders all GPs to use ‘distrusted’ IT system
An integrated care board has ordered all of its 337 GP practices to use a single digital access system and is switching off five rival products to save money.
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NewsRevealed: ICBs where majority use private dentist
More people have access to a private dentist than an NHS one in nine integrated care board areas – mostly driven by poor NHS provision, according to new figures.
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NewsTech problem delays elective reform target
Concerns have been raised about NHS England watering down a key target for its controversial “advice and guidance” scheme, just weeks ahead of the October deadline.
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CommentA more robust approach to GP registration for overseas visitors is needed
Optional identity verification and free care for short-term overseas visitors leave general practice vulnerable to serious information governance failures and rising taxpayer costs
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NewsNHSE hires charity chief to create new directorate
NHS England has appointed a charity CEO to the new role of national director of patient experience.
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NewsSlow down shift to neighbourhoods, says GP leader
Plans to introduce neighbourhood provider contracts next year should be “reconsidered”, the Royal College of GPs’ president has told HSJ.
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CommentIf ‘value’ is to have a greater role in buying decisions, we first need to measure it
The Department of Health’s new value-based procurement framework is a necessary and welcome step, but omits clear accountability for outcomes and the data infrastructure to track them
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NewsTen ICBs accused of blocking access to private care
Private providers have accused 10 integrated care boards of blocking access to eye care, which they argue is redirecting tens of thousands of patients to A&E and GPs.
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NewsOnline hospital risks ‘leaving behind’ mental health, top CEO warns
Mental health is at risk of being “left behind” by the first online NHS hospital, a top mental health chief executive has said.
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NewsNHSE orders ‘stocktake’ of patient communications
Trusts will be assessed on how they communicate with their patients as part of a “national stocktake” designed to ensure the NHS delivers “five-star customer service”, NHS England has announced.
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NewsDash: Primary care has twice the space it needs
The NHS may have “twice as much” floor space for GP practices and associated services as it actually needs, the chair of NHS England has said.
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Expert BriefingRecovery Watch: This year’s validation trick
Elective recovery and returning the NHS to meeting the 18-week standard by 2029 is the government’s main performance priority. The Recovery Watch newsletter tracks prospects and progress against this goal. This week, by bureau chief James Illman.
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CommentGet services right for neurodiverse patients and they’ll work for everyone
Neurodivergent patients expose hidden burdens in NHS pathways, revealing how fragmented services often rely on patients to coordinate care
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NewsNew ‘simpler’ NHSE performance regime for acutes has 50% more metrics
The number of metrics used to measure the performance of acute trusts by NHS England has been increased from 23 to 35.
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NewsSmaller tech firms face NHS App ‘guillotine’
NHS England is planning to bring online consultation functionality in-house through the NHS App, potentially dismantling a market worth up to £32m a year, HSJ can reveal.
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CommentUnfairly shifting the burden of care to GPs is a feature of NHS system design, not a bug
The 8am scramble to see a GP reflects capacity shortages, workforce mismatches, and system inefficiencies
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NewsGPs to withhold patient data in contract dispute
GP practices should take “collective action” in protest against their contract by cutting back on sharing patient data, the British Medical Association’s GP committee has said.