All Patient experience articles – Page 10
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News
Exclusive: Alarm raised years before hospital’s ‘inadequate’ rating
Multiple concerns were raised about an inpatient hospital for several years before it was rated ‘inadequate’ by the Care Quality Commission, HSJ has learned.
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HSJ Partners
Beating the backlog: why tech is key to supporting recovery in the NHS
New technologies that propel better patient care and streamline processes will be essential to bringing the NHS back on track, writes Tim Weil
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News
NHS England warns provider it ‘will not tolerate’ further service failures
NHS England has told a large private provider it will ‘not tolerate failures’ after repeated concerns have been raised about its services.
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News
Three hospitals placed in special measures following infection control concerns
Three private mental health hospitals have been placed in special measures after the Care Quality Commission found concerns over infection control.
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News
"Commercial partners" could take over "entirety" of planned imaging networks
New diagnostic imaging networks will be of such scale that they will be ‘significant operation businesses in their own right’ and will ‘need a distinct identity and arm’s length separation from the trusts’, NHS England has said.
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News
Overwhelmed GPs switching off online services at the weekend
Overwhelmed GP practices are turning off their online consultation services at weekends after the recent boom in digital appointments uncovered an ‘unmet demand’, HSJ has learned.
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News
Manager leaves after allegedly using lucrative shifts for gym trips and shopping
A manager has left a mental health and learning disabilities unit after allegations they booked themselves in for lucrative shifts but used the time for online shopping and gym trips.
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News
Exclusive: Consultant ‘cliques’ and ‘unacceptable behaviours’ put patients at risk
Deep-rooted relationship problems between consultants in a major trust’s neurosurgery department distracted from patient care, according to a review leaked to HSJ.
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News
‘No capacity anywhere’ to deal with unprecedented surge in children’s mental health demand
There is ‘no capacity anywhere’ to deal with an unprecedented surge in admissions of children with mental health problems, a senior clinician has told HSJ.
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News
Patients left waiting after specialist trust closed outpost centre 20 miles away
Scores of patients have been left waiting more than a year for treatment and hundreds more making lengthy journeys, after a specialist foundation trust closed its outpost treatment centre based in another trust 20 miles away.
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HSJ Awards
HSJ Awards 2020: Primary Care Innovation of the Year
WINNER: Sevenhills + Primary Care Network - Covid-19 Vulnerable Patient Visiting Service
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HSJ Awards
HSJ Awards 2020: Digitising Patient Services Initiative
WINNER: Alder Hey Children’s FT– Global Digital Exemplar and HIMSS 6 Accreditation
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Comment
The NHS has not ‘sealed the deal’ with the public on increased use of technology
New research findings suggest policymakers will need to engage with the public and staff to give grounds for future changes and help build confidence about technology-enabled care, notes Tim Horton
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Expert Briefing
Mental Health Matters: What the staff survey said about quality and safety
HSJ’ s fortnightly briefing covering safety, quality, performance and finances in the mental health sector — contact me in confidence.
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News
NHS leaders call for national rollout of drive-through vaccination centres
Drive-through vaccination centres should be set up across the country — particularly in rural areas — local leaders have said, following a ‘successful’ pilot.
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HSJ Local
‘Elements of abuse’ witnessed at ‘inadequate’ private hospital
The Care Quality Commission has rated a Suffolk mental health hospital ‘inadequate’ after finding some interactions between patients and staff ‘demonstrated elements of abuse’.
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Expert Briefing
Mental Health Matters: ‘A culture of risk taking’
HSJ’s fortnightly briefing covering safety, quality, performance and finances in the mental health sector — contact me in confidence.
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Comment
Bereaved families have been used as pawns in a political game
With the National Learning from Deaths Programme Board stalled, the bereaved families who were to be involved in its work have once again been left harmed and without any answers, write Dr Josephine Ocloo and David Smith
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Comment
Fresh thinking can transform new hospitals in England
Lord Ajay Kakkar hopes this year’s Wolfson Economics Prize can kickstart a national conversation about the future of hospital building after government pledged £3.7bn towards the construction of 40 new hospitals.
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News
Exclusive: Key NHS long-term plan target to be missed ‘due to covid’
The NHS is set to miss a major national target to eliminate inappropriate out of area placements within mental health by the end of March, HSJ can reveal.