Helen Bevan, director of service transformation, NHS Institute

Helen Bevan is an instantly recognisable presence on the management scene. Her current role for the NHS Institute is focused on “keeping NHS improvement knowledge fresh” and she was instrumental in producing the well-regarded 10 High-Impact Changes produced by the NHS Modernisation Agency in 2004.

A leading voice on innovation in service design, her research and development interests include strategies for large-scale transformational change, applying social movement theory and design science to healthcare improvement and translating industrial improvement techniques to healthcare.