PERFORMANCE: Monitor has appointed an oversight director at Peterborough and Stamford Hospitals Foundation Trust after it “consistently failed” to meet the four hour accident and emergency target.
Sue Lewis, former chief operating officer at Royal Surrey County Hospital, has been appointed to the position. She has taken the role in a part-time capacity and will be directly employed by Monitor.
A statement released by the regulator last week said it “acted after the trust consistently failed to meet the national target of seeing 95 per cent of A&E patients within four hours”.
The trust has been subject to enforcement action with Monitor since April 2013. It had agreed to legally binding undertakings with the regulator, under which it would take action to improve its A&E services “on a sustainable basis”.
David Dean, Monitor’s senior enforcement director, said: “This extra support will help ensure Peterborough and Stamford makes necessary improvements so that patients can receive quality care in a timely manner.
“We want the trust to demonstrate that it understands and can overcome the issues it faces.
“Monitor will continue to look closely at the trust’s progress and will take further action if necessary.”
Neil Doverty, the trust’s chief operating officer, said: “We are already working hard to implement a number of new initiatives that are designed to help improve our performance in treating emergency patients within the four hour standard.”
These include putting a frail elderly unit within the emergency department and setting up a surgical assessment unit for patients who are referred to hospital by their GPs.
“We are also working alongside our partners in the health and social care community to ensure we all deliver on our urgent care responsibilities as a health system,” he added.
“However, as a trust we are acutely aware of the need to focus upon internal actions to ensure we remove any problems or processes that may cause unnecessary delays to our patients’ care.”