Controversial ‘friends and family’ question dropped

By Shaun Lintern2019-07-22T11:55:00

Source:

NHS providers will no longer be required to ask patients whether they would recommend their service to “friends and family”, and rules on when they must ask mandatory experience questions will be lifted, NHS England has decided.

You need to be a subscriber to read more

Subscribe for unlimited access

With a HSJ subscription you’ll unlock:

All HSJ news by sector, topic & region
Breaking News announcements
App for mobile and offline reading
Comment and Daily Insights newsletters
Regional roundup newsletters
10 expert briefings every fortnight (Premium only)
Unrestricted access to ‘Ask HSJ’ - AI assistant - AI assistant (Premium only)

to HSJ

Already a subscriber? Sign into your account here