All Public and patient involvement articles – Page 19
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HSJ Knowledge
Increasing patient involvement in care pathways
Enhancing partnership working in mental health
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HSJ Local
Analysed: Community engagement in Mid Devon
Examining the future of Tiverton and District Hospital after a meeting between commissioners and the public
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HSJ Knowledge
How to engage the public with commissioning
CCGs can learn from FTs on public engagement
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News
Ombudsman: NHS 'failing to listen and learn'
There are “systematic problems” with NHS hospitals failing to listen and learn from patient complaints, the Health Service has Ombudsman said.
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News
Exclusive: Majority believe hospitals 'tolerate poor standards'
A majority of the public believe some hospitals have a “tolerance of poor standards”, according to respondents to a national survey shared exclusively with HSJ.
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Comment
The friends and family test can work
The single question has not been received with universal rapture
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News
Healthwatch chief admits delayed start for some areas
The chief executive of Healthwatch England has admitted some local branches are not yet established but said it will help resolve problems as “quickly as possible”, in an interview with HSJ.
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Comment
Time for the NHS to import innovation
The NHS must reform its culture, not just reorganise its structure
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News
NHS satisfaction rates stabilise
Public satisfaction with the NHS stabilised last year after a record fall in 2011, suggesting concern about the spending squeeze and the government’s reforms has not grown stronger.
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HSJ Knowledge
Are non-executives the conscience of the NHS?
Do roles need to be reimagined in the light of Mid Staffs?
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News
Nuffield Trust: Patient views vital post-Francis
The Nuffield Trust has given its strong backing to the Francis Report’s call for better engagement with patients across the health service.
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Comment
Could free Wi-Fi change hospital management?
Social media can provide trusts with valuable real-time data from the public
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HSJ Knowledge
The quiet revolutionaries: patient leaders
An in-depth look at the highs and lows experienced by patient leaders
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News
Local Healthwatch at risk of 'fractious disputes'
The government risks making the same mistakes in setting up local Healthwatch that it made in setting up predecessor patient and public involvement organisations, the Francis report has warned.
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News
Francis: give councils more scrutiny power
The Francis report on NHS care failings has raised serious concerns about the “concept” of local government health scrutiny, pointing to major errors by two councils in holding health services to account.
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News
'No correlation found' between quality and responsiveness to online complaints
Researchers have found no correlation between trusts’ responsiveness to online complaints and the quality of patients’ experience.
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News
Hunt gives hints on Francis response
The government’s response to the Francis report will set out how patient voice will be “at the heart” of what the NHS does in future, health secretary Jeremy Hunt has revealed.
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HSJ Knowledge
Improving consultations from the inside out
A service improvement project set out to better understand patient interaction
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News
Keep councillors off CCG boards, health minister says
Public health minister Anna Soubry has defended the government’s decision not to allow councillors to sit on the boards of clinical commissioning groups, arguing that politics should be removed from the health service.
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News
Patient leaders concerned over CCG lay member strength
Some clinical commissioning groups have appointed lay people with insufficient experience and skills, patient leaders have said.