• Hundreds of women say they went through “distressing” hysteroscopies
  • Some compare pain to “torture” but say doctor would not stop procedure
  • Trusts say risks and options are fully explained to women

Hundreds of women have said they’ve undergone “distressing” diagnostic tests at NHS hospitals which were not carried out in line with recommended practice, according to information shared with HSJ.

Around 520 women who attended NHS hospitals in England to undergo hysteroscopies — a procedure which uses narrow telescopes to examine the womb to diagnose the cause of heavy or abnormal bleeding — have told a survey their doctors carried on with their procedures even when they were in severe pain.

This is despite the Royal College of Obstetricians and Gynaecologists advising clinicians should offer to reschedule with the use of general anaesthetic, epidural or sedation if the pain becomes unbearable. 

The Campaign Against Painful Hysteroscopy patient group has surveyed 860 women who had had the procedure at an English NHS hospital, and shared the results with HSJ. Of them, 750 said they were left distressed, tearful or shaken by the procedure, with around 466 of them saying that feeling remained for longer than a day.

Many of the women said their painful hysteroscopies damaged their trust in healthcare professionals, had made cervical smears more painful and had a negative impact on sexual relationships.

The survey also found 660 of the women were not made aware the procedure could be done under general anaesthetic, epidural or sedation, raising concerns hospitals are not giving women appropriate information.

Some of the women surveyed likened their hysteroscopies to “torture” and described doctors carrying on with the procedure even though they were screaming in pain.

‘It must be stopped’

RCOG called the survey findings “very concern[ing]”, adding all pain relief options should be discussed with hysteroscopy patients, as well as the risks and benefits of each. 

It added that, while hysteroscopies are a quick and safe procedure which the majority of women do not find particularly painful or uncomfortable, it can be a very painful procedure for some women. 

RCOG president Edward Morris said: “We are very concerned by reports of women going through painful and distressing hysteroscopy procedures. Pain relief options should be offered to every woman before and during the procedure, to make the experience as comfortable as possible.

“Women should be given the choice of a local or general anaesthetic. If the procedure is still too painful, no matter what anaesthetic options are chosen, it must be stopped. A further discussion of pain relief options should take place and a woman’s choice must always be fully supported.”

Meanwhile, the British Society for Gynaecological Endoscopy has previously said: “Diagnostic hysteroscopy is a commonly performed investigation; it is safe and of short duration.  Most women are able to have the procedure in an outpatient setting, with or without local anaesthesia, and find it convenient and acceptable. 

“However, it is important that women are offered, from the outset, the choice of having the procedure performed as a day case procedure under general or regional anaesthetic. Some centres are also able to offer a conscious sedation service in a safe and monitored environment.

“It is important that the procedure is stopped if a woman finds the outpatient experience too painful for it to be continued.  This may be at the request of the patient or nursing staff in attendance, or at the discretion of the clinician performing the investigation.”

‘Driven by a wilful blindness’ 

The Campaign Against Painful Hysteroscopy is now calling for the current best practice tariff, which rewards trusts for doing at least 70 per cent diagnostic hysteroscopies in outpatients, to be scrapped, and for screaming and sobbing in gynaecology clinics to be a patient safety never event.

A campaign spokeswoman said: “Our survey documents women coerced into completing distressing hysteroscopies or biopsies in order to know if they have cancer. Traumatised patients subsequently require counselling and even refuse potentially lifesaving gynae tests.

“There is a total underresourcing of expert anaesthesia for hysteroscopy driven by a wilful blindness to the existence or consequences of pain-receptors in the cervical canal and endometrium.”

Acknowledgement of pain

Fifteen of the women who said their doctor did not offer to stop and reschedule their hysteroscopy under sedation had the procedure done at Stockport’s Steeping Hill Hospital, which is a higher number than any other hospital. Twelve women with the same complaint attended Norfolk and Norwich University Hospital; 11 attended Kettering General; 11 attended Salford Royal; and 10 went to Leicester General Hospital. HSJ has contacted all the relevant trusts for comment. 

Norfolk and Norwich University Hospitals, Kettering General Hospital FT, Salford Royal FT and Stockport FT, which runs Stepping Hill hospital, acknowledged some women suffer severe pain from hysteroscopies and said patients are fully informed about the alternatives to the procedure. 

Kettering General Hospital’s head of midwifery, Mara Tonks, said: “We ensure that all women who need hysteroscopy are met with and consented on the procedure in line with [National Institute for Health and Care Excellence] guidance. This includes a discussion of risks, benefits, alternatives and the risk of pain. In addition women also receive written information at their decision-making clinic appointment, in their appointment letter and also in the form of an information leaflet.”

Stockport FT urged any of its patients with concerns to contact the trust. A trust spokesman added: “It is our policy to keep patients undergoing hysteroscopies fully informed about both the risks of the procedure, and pain relief options, including carrying out the procedure under general anaesthetic.

“We carry out over 1,700 hysteroscopies a year, and to date we have only received one formal complaint, in 2015. We regularly survey patients who have used the service, and their comments have been overwhelmingly positive.”

Pete Turkington, Salford Royal chief officer and medical director, said: “A hysteroscopy is not usually carried out under anaesthetic as it is a relatively quick procedure, however, we do understand that for some women this can be an uncomfortable experience.

“All patients who are referred for a hysteroscopy undergo an initial assessment and we ensure the procedure is thoroughly explained to them, including the likelihood of discomfort and any associated risks.”

Gautam Raje, chief of service for gynaecology at Norfolk and Norwich University Hospitals, said: “Outpatient hysteroscopy is considered to be best practice, due to the reduced risks of a local anaesthetic and pain relief. However, we offer women the choice of local or general anaesthetic when they make their appointment and discuss the procedures available.”

An NHS England spokesman said: “For the vast majority of women it is clinically better, and more convenient for them, not to undergo general anaesthetic for a hysteroscopy, but as with any procedure patients should have all relevant information available to them as part of the consent process.

“While trusts should already be following the expert guidance developed by RCOG, feedback from patient groups is being used to update guidance to restate the importance of explaining all the options — including pain relief and alternatives to hysteroscopy — and listening to women’s preferences.”