An “inadequate” trust has announced plans to collaborate with its neighbour over emergency care and transport services in a bid to improve quality.

Isle of Wight Trust and South Central Ambulance Service Foundation Trust hope using a joint computer system for ambulance dispatches will be the first of several joined up approaches between the two organisations.

Isle of Wight Trust provides ambulance and patient transport services to 140,000 people living on the island, while SCAS covers Berkshire, Buckinghamshire, Hampshire and Oxfordshire.

The Care Quality Commission rated Isle of Wight Trust as “inadequate” in April last year. SCAS is rated “good”. 

The plans to collaborate on front line services come as Isle of Wight replaces its nine year old computer aided dispatch system, which the trust has described as not fit for purpose.

Patients were at risk because the system was at risk of delaying ambulance dispatches, according to a CQC report published in June this year.

But the trust’s new system is already in use within SCAS, whose staff are now training Isle of Wight staff.

Isle of Wight Trust leaders said using the SCAS system will provide financial savings, fewer software glitches, and enable the trust to start reporting its performance against new ambulance standards.

Both trusts now hope to work closer together in 999, NHS 111, and patient transport services.

Will Hancock, chief executive of SCAS, said: “It makes perfect sense to seek opportunities to work more closely together and identify ways to deliver excellent patient care and reduce cost.”

  • Article updated at 09.56am to amend incorrect detail about SCAS being rated “inadequate” by the CQC. SCAS is rated “good”.