• Lincolnshire Community Health Services Trust rated outstanding
  • Takes total number of outstanding community trusts to two

A community trust has been rated “outstanding” by the Care Quality Commission.

Lincolnshire Community Health Services Trust was given the rating today, moving from the “good” it received at its last inspection in 2014.

The £109m-turnover organisation received the outstanding rating in the well-led and responsive categories and good in the other three.

Chief inspector of hospitals, Professor Ted Baker, said: “We were very pleased with the quality of care provided by [the] trust and there were many notable examples of outstanding practice across all services.

“We were particularly impressed by the strength of leadership at the trust. There was compassionate, inclusive and effective collective leadership at all levels. Leaders demonstrated the capacity and capability needed to deliver excellent and sustainable care.

“The board were viewed as accessible, approachable, visible and highly experienced, with transparent accountability at decision-making levels. Without exception all staff were complimentary of the chief executive, his visibility and accessibility and leadership of the trust.”

Inspectors noted “high levels of satisfaction” from staff throughout the trust, who “spoke highly” of the culture there.

Professor Baker added: “The trust should be commended for its attitude towards innovation and service improvements. Due to the widespread workforce, dispersed teams and extensive geography the trust had been innovative in its approach to staff engagement. The trust had created a tube map, which was accessible to all staff outlining staff engagement approaches.”

The move takes the number of community trusts with an outstanding rating to two, the other being Norfolk Community Health and Care Trust.