PERFORMANCE: The Care Quality Commission said the FT passed standards relating to dignity and nutrition during a spot check, but improvements were needed to ensure performance was maintained on nutrition.
The regulator checked two “essential standards” of care during an inspection at the trust’s Newark Hospital on 15 March.
Inspectors – including a practising nurse – observed how people were being cared for, talked with five patients, talked with eight staff, and checked records.
The standards assessed were:
- People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run
- Food and drink should meet people’s individual dietary needs
It concluded that overall the Newark Hospital was meeting both essential standards, but said some improvements were needed to maintain performance on nutrition.
In its report, the regulator said: “Older people who use services usually have their dignity, privacy and independence respected, and are involved in making decisions about their care and treatment.”
It added: “Older people who use services are usually well supported to have adequate nutrition and hydration.
“However, care plans do not always identify how risks of poor nutrition and hydration are managed and there may be a delay in obtaining specialist advice and techniques when needed, which mean that personalised care is not always provided.”
“The provider must send CQC a report about how they are going to maintain compliance with these essential standards. The provider’s report should be sent within 28 days of this report being received.”
The regulator visited 100 hospitals as part of its programme of inspections on older patients’ treatment and is currently publishing them in batches, of which this is the fourth.
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Care Quality Commission report (see attached, right)
2 June 2011