Two sets of national checks and balances have revealed the South East Coast’s A* performers and those that “must try harder” when it comes to issues of patient experience.
July’s data for mixed sex ward breaches show South East Coast was the second worst regional performer after London, recording 271 breaches, compared to the capital’s 346.
However, it was a case of a few trusts letting the side down. By far the biggest culprit was Maidstone and Tunbridge Wells, which recorded 75 per cent of the region’s breaches with 205 – also making it the worst in the country for the second month running.
Brighton and Sussex University Hospitals contributed 41 breaches, but it has massively improved since April, when monthly recording began. Two other “usual suspects” – Surrey and Sussex Healthcare, and East Sussex Hospitals – managed to get breaches down to seven and 18 respectively.
But there was major success for Dartford and Gravesham, which hit zero for the first time, and Medway, which returned to target after a blip in June.
Meanwhile, five South East Coast hospitals have been spot checked this year by the Care Quality Commission on essential standards for dignity and nutrition.
East Sussex Healthcare found itself in most trouble, with both Eastbourne and Conquest hospitals failing to meet either standard.
East Surrey Hospital, run by Surrey and Sussex Healthcare, passed but not without minor concerns.
Queen Victoria Hospital, the Royal Surrey County Hospital and the Queen Elizabeth the Queen Mother Hospital passed with flying colours.