DNA rates as high as 15% in some parts of mental health trust's service

PERFORMANCE: South London and Maudsley Foundation Trust estimates it can save “at least £4m” if it reduces Did Not Attend rates by 5 per cent through text messaging.

You need to be an HSJ subscriber to read more


Subscribe to read the full article

With an HSJ subscription you’ll get access to:

  • Expert Briefing newsletters, covering nine topics and regions
  • Weekly Catch Up – a summary of the week’s most important stories
  • Unlimited access to hsj.co.uk
  • The HSJ app

Enquire about multi-user access