PERFORMANCE: The Care Quality Commission said the foundation trust passed both of the standards relating to dignity and nutrition during a spot check as part of a wider investigation into how older patients are treated.
The regulator checked two “essential standards” of care during an inspection on two wards – Coleridge and Dunkery – at the trust’s Musgrove Park Hospital on 31 March.
Inspectors – including a practising nurse – observed how people were being cared for, talked with patients, talked with staff, and checked records.
The standards assessed were:
- People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run
- Food and drink should meet people’s individual dietary needs
It concluded that overall the Musgrove Park Hospital was meeting both essential standards.
In its report, the regulator said: “Patients’ experience in Musgrove Park hospital is positive. Patients’ privacy and dignity is respected. Patients are provided with information about their illness and are involved in decisions about their care and treatment.”
It added: “On the whole people’s experience of meal times is good. Patients reported that a good choice of food was available and the quality and quantity was generally good.
“Both wards visited had a protected meal time policy which on the whole was adhered to. Dunkery ward had a competency framework that all staff were assessed against.”
The regulator visited 100 hospitals as part of its programme of inspections on older patients’ treatment and is currently publishing them in batches, of which this is the fourth.
Care Quality Commission report (see attached, right)
2 June 2011