Call to improve NHS telehealth systems

The Scottish government must address the rollout of telehealth schemes and any resistance from medical staff in using technology, according to a report by Holyrood’s health committee.

It criticises the slow and inconsistent provision of clinical portals and telehealth over the last decade and says better safeguards are needed in patient privacy if Scotland is to become a world leader in electronic health.

Committee convener Christine Grahame said: “If used effectively and efficiently, technology such as clinical portals and telehealth could make a huge difference to the quality of care and treatment patients receive across Scotland.

“It also has the potential to release much-needed resources in these economically difficult times for frontline patient services.

“However, our committee report reveals that the Scottish government has some serious work to do in encouraging health boards to use and evaluate this technology.

“We hope the government will act on our recommendations regarding patient rights, professional standards, funding and staff training by 2014 at the latest.”