An overhaul of the NHS incident reporting system will allow NHS staff, patients and families to report safety concerns instantly via their mobile phones.

The new patient safety reporting system will replace the 15-year-old National Reporting and Learning System and the 20-year-old Strategic Executive Information System, or STEIS.

It has been in development since 2016 and when operational will aim to better categorise incidents to allow in-depth analysis for safety to be better targeted.

As part of a new national patient safety strategy, to be unveiled next week at HSJ’s Patient Safety Congress, the new system will collect incident data from a range of settings including primary care and community providers.

NHS Improvement is aiming to use machine learning processes to reveal hidden insights into the reported incidents recorded in the system which will also link to the new national medical examiner service and trust level mortality reviews.

The new system will also provide a shared network to connect expertise nationally, allowing healthcare providers to exchange ideas and lessons on patient safety.

At a local level a ‘self-service portal’ will give NHS staff real-time access to data for them to search, analyse and download information to help learning in their own organisation.

The existing NRLS system receives more than two million incident reports ever year, with thousands of severe harm and death incidents reported each year.

Aidan Fowler, national director for patient safety, said: “The NHS is already a trailblazer on safety with the world’s first and largest reporting system, and to futureproof the NHS for the 21st century this new system is part of a decade-long vision for improving patient safety in the NHS, using the latest technology to make it easier for patients, their families and staff to report incidents, learn lessons and keep the NHS in England safe and effective for our patients.”