Martin Kentish
HSJ KnowledgeThe scales for measuring patient experience
The switch to a five-point “agree score” needs to be understood
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HSJ is part of Wilmington Healthcare Limited. Company number 2530185. c/o Wilmington plc, 5th Floor, 10 Whitechapel High Street, London E1 8QS. Registered in England and Wales. Company registration 30158470
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