WINNER: Sunderland Clinical Commissioning Group – Reaching out to our military veterans and their families, reservists and adult volunteer cadets

Sponsored by

Department of Health and Social Care

Ministry of Defence

The CCG made identification of veterans and providing the best care to them a priority. Since 2012 it has raised awareness among GP practices, which now all have a named armed forces champion, with same day contact for veterans in need.

Anyone with a military background is now identified within medical records, veterans who are in a crisis when their practice is closed can get access to appointments through an armed forces lead, and a local incentive scheme has been used to increase the number of veterans registered with a GP.

The CCG has worked with Veterans in Crisis to set up a 24/7 space where homeless veterans can access short term beds. 

Read a detailed case study on this project on HSJ Solutions.


Getting It Right First Time – The Veterans Covenant Healthcare Alliance


  • Armed Forces Networks: Sussex and Kent & Medway (hosted by Hastings & Rother CCG) – Together We ARE Making A Difference
  • HQ Edinburgh Garrison, British Army in Scotland – Veterans 1st Point Lothian
  • Midlands Partnership Foundation Trust – Providing high quality, cost effective inpatient mental healthcare to serving military personnel
  • St. John and Red Cross Defence Medical Welfare Service – Medical Welfare for the Armed Forces Community
  • Tameside and Glossop Strategic Commission – Veteran Friendly Approach for Primary Care
  • University of Chester: Westminster Centre for Research in Veterans – Supporting health and social care personnel to deliver optimum care to military veterans and their families
  • Wrightington, Wigan and Leigh Foundation Trust – Veteran Awareness Initiative