PERFORMANCE: Managers at Queen Elizabeth Hospital King’s Lynn FT have apologised to a patient who was moved between nine different wards while being treated for a heart attack.
Board papers show the male patient, who was rushed to hospital with chest pains, praised the overall care he received. But he claimed there were times when he was treated on an inappropriate ward and blamed this for holding back his recovery.
The patient was moved between nine wards during his stay at the hospital from May 20 to June 23, show minutes from the trust’s July board meeting.
Medical director Dr Geoff Hunnam told the board the man was admitted during a particularly busy period and had been moved to less intensive wards “when his condition allowed” in order to accommodate patients with more serious conditions.
But he conceded the patient – who was discharged for further treatment at specialist heart hospital Papworth - had been treated in some inappropriate settings.
“He noted that [the patient’s] outcome had been good although his experience had clearly been poor,” said the minutes.
The board heard the trust “sometimes had more cardiac patients than it had the capacity to manage” despite the fact cardiologists did outreach work on other wards.
The trust is currently trying to expand its cardiac team but has experienced “recruitment difficulties”, the minutes show.