The Care Quality Commission has upgraded nine of its service ratings for The Royal Wolverhampton Trust following an appeal from the provider.

This is the most changes to ratings the CQC has made after an ratings review to date.

New Cross Hospital

Royal Wolverhampton Hospitals Trust

Urgent and emergency care at New Cross Hospitals is now rated good

Following an inspection in June 2015, Royal Wolverhampton was rated requires improvement overall and was given 118 service ratings. The trust lodged an appeal against 14 ratings across the categories of safe, effective, caring, responsive and well led, and overall service ratings.

Yesterday the trust said “over half” of the 14 ratings had been upgraded

A CQC spokeswoman said nine ratings were changed following its ratings review – seven after challenge by the trust, and two more as a result of the review team’s assessment (see table below).

The trust’s adult and children and young people’s community services are now rated outstanding, and urgent and emergency care at Cannock Chase and New Cross Hospitals are rated good.

The trust remains rated requires improvement overall.

In a statement, the West Midlands trust said its appeal against the CQC’s inspection had resulted in more than 80 per cent of its services being rated good or outstanding.

Trust chair Jeremy Vanes said the changes showed “that the appeal was justified and well received”.

She added: “The trust now fully accepts the revised ratings as a tribute to our staff and as a firm foundation for going forward.

“Although, like most comparable hospitals, the trust is still ranked as requiring improvement overall, we are very clear on the minority of areas where we must focus on improvement.

“We have continued to improve since the CQC visit in June 2015 and we will continue to strive to be excellent in all that we do regardless of our ratings.”

The CQC spokeswoman said: “As a result of the review, nine individual ratings were changed. Seven of these amended ratings were from the original 14 challenged by the trust and an additional two were changed by the review team as a consequence of their assessment. While this is the most number of individual ratings to have increased as the result of a ratings review, the review did not result in any change to the overall rating for New Cross Hospital or Cannock Chase Hospital, both of which remain rated as requires improvement, or the trust’s overall rating, which also remains requires improvement.

“To date, 18 hospital providers (NHS and independent) have used this opportunity to challenge their rating and three of those have resulted in an increased rating – of which The Royal Wolverhampton Trust is one. The remainder are either in progress, did not lead to changed ratings or were rejected”

The CQC has inspected and rated more than 400 NHS trusts and independent hospitals to date, she added.

Ratings changes at The Royal Wolverhampton

SiteCategoryRating change (* = challenge by trust)

New Cross Hospital

Children and young people’s services, safe

Requires improvement to good

New Cross Hospital

Children and young people’s services, well led

Requires improvement to good*

New Cross Hospital

Children and young people’s services, overall

Requires improvement to good

Cannock Chase Hospital

Urgent and emergency care, safe

Requires improvement to good*

Cannock Chase Hospital

Urgent and emergency care, well led

Requires improvement to good*

Cannock Chase Hospital

Urgent and emergency care, overall

Requires improvement to good*

Community children and young people’s services

Caring

Good to outstanding*

Community children and young people’s services

Well led

Good to outstanding*

Community children and young people’s services

Overall

Good to outstanding*

This article was updated at 2.25pm after receiving further information from the CQC.