North of England: Staff survey best and worst performers

Recommending care to friends and family

We looked at the proportion of staff who disagreed with the statement: “If a friend or relative needed treatment I would be happy with the standard of care provided by this organisation.”

We excluded ambulance provider trusts from this analysis, as they generally have substantially worse performance. All other provider trust types are included.

Worst performers: 10 trusts with the biggest proportion disagreeing

Best performers: 10 trusts with the smallest proportion disagreeing

The best performers reflect the common trend for specialist providers to perform well in the staff survey, but there are also some general acute and community health service trusts with strong results, including Northumbria and Harrogate.

Are there enough staff?

We looked at the proportion of staff who disagreed with the statement: “There are enough staff at this organisation for me to do my job properly.”

We excluded ambulance provider trusts from this analysis, as they generally have substantially worse performance. All other provider trust types are included.

Worst performers: 10 trusts with the biggest proportion disagreeing

Best performers: 10 trusts with the smallest proportion disagreeing

The best performers reflect the common trend for specialist providers to perform well in the staff survey, but there are also some general acute and community health service trusts with strong results, including Wrightington, Wigan and Leigh FT and Northumbria; and mental health providers including Tees, Est and Wear Valleys.