PERFORMANCE: A community hospital had to be closed by its new management days after its transfer to Torbay Care Trust under the transforming community services programme.
Bovey Tracey Hospital was visited by the Care Quality Commission in March when still under the management of NHS Devon.
The Care Quality Commission found the hospital needed to make improvements against seven essential standards. These included concerns that “privacy, dignity, respect and consent were not always present in some of the practices that we [the CQC] saw”, despite positive feedback from patients.
NHS Devon’s provider arm transferred to Torbay Care Trust on 1 April. Days later the CQC’s findings emerged and six patients were transferred to Newton Abbot Hospital, also a former NHS Devon facility.
A report to the Torbay Care Trust board said: “Unfortunately in the days immediately following the transfer of services to Torbay Care Trust a number of issues related to the quality and safety of care at Bovey Tracey Hospital have come to light.
“The care trust will now take a thorough and measured approach to addressing the issues of concern and being satisfied that they have been successfully concluded before reopening the facility to inpatient care.”
An inspection of a second hospital, at Tavistock, was sparked after a safeguarding alert was raised alleging that people were not always adequately supported when eating. It found improvements were needed in two areas.
20 April 2011