PERFORMANCE: United Lincolnshire Hospitals Trust has met all 20 recommendations made by the Care Quality Commission following its 2011 investigation of the trust’s Pilgrim Hospital, according to a new report by the regulator.

The CQC praised the East Midlands trust for working hard to tackle governance failings it had identified in a previous inspection report, published in October 2011.

At that time, investigators had made had 20 recommendations: nine on the management of risk and serious incidents, five on the management of complaints and six on the effective management of safeguarding and abuse.

They highlighted problems with trust culture, patient safety and serious incidents, as well as with recruitment and retention of nursing and medical staff. The probe also highlighted issues with the former East Midlands SHA and local commissioners which it said had relied on what people told them rather than on “rigorous auditing and testing.”

However, in its latest report following the investigation the CQC said: “The trust, particularly the governance team, has worked hard since CQC identified failings in the governance of the organisation.

“There are improved systems to identify and manage risk, and training has been provided. Learning from incidents is being demonstrated.”

It added: “Time is needed to embed these new ways of working, protocols and procedures into the organisation. Care needs to be taken to ensure staff stay engaged and do not become overwhelmed with new initiatives.”

United Lincolnshire said it was “extremely pleased” with the latest CQC report.

The trust said it has run a national advertising campaign for new nurses and has agreed five new consultant posts at Pilgrim Hospital.

Eiri Jones, director of nursing said: “Staff across the whole trust have worked exceptionally hard over the last two years to implement improvements and the success we have seen is thanks to all members of staff.

“The CQC is clear that we have responded where issues were raised and moving forward we remain committed to the safety and quality of care, knowing that we need to maintain a continued commitment to further improvements.”