PERFORMANCE: University Hospital Southampton Foundation Trust has agreed a plan improve its accident and emergency waiting time performance, amid commissioner concerns.

The trust has put in place a “whole system” emergency department action plan after consulting with commissioners, community providers and social care in the region, according to CCG board documents. The move comes after poor performance in the first quarter of 2014-15.

Southampton City Clinical Commissioning Group, one of the trust’s main commissioners, had issued a contract query notice following concerns about its performance.

Of emergency patients from Southampton, 91.7 per cent were seen, treated or discharged within four hours during the quarter.

CCG board papers also said emergency performance remained a key local performance issue.

A paper presented to Southampton City CCG’s governing board last week said: “CCG performance against the accident and emergencyfour-hour wait standard for quarter one was 91.71 per cent [against a 95 per cent standard].

“Going forward, performance at University Hospitals Southampton Foundation Trust presents a risk (Quarter 2 at trust level up to 31 August was 91.52 per cent).

“[The trust] with commissioners and partner organisations (community providers and social care) have a whole system emergency department action plan.

“A rapid action plan has been agreed between the trust and commissioners – this includes bringing in University Hospital Southampton’s service improvement team to look at processes and lean style methodologies.”