PERFORMANCE: A fifth of cancer patients at University Hospitals Bristol Foundation Trust felt they were not told about their diagnosis senstively enough, the result of the National Cancer Patient Experience Survey for 2011-12 reveal.
The score puts the trust in the bottom 20 per cent of trusts nationally on the measure with the most dissatisfied patients those treated for colo-rectal or other lower gastro-intestinal cancers. In this speciality just 66 per cent of the 79 patients felt their diagnosis was handled with appropriate sensitivity compared to a national average of 84 per cent.
The trust was also in the bottom 20 per cent for patients feeling their views were taken into account in discussions with doctors and nurses about treatment. Just 65 per cent of the 867 respondents felt their views had definitely been taken into account.
However, overall 89 per cent of patients rated their care excellent or very good.