PERFORMANCE: University Hospitals of Morecambe Bay has only fully met seven of the 40 recommendations it received from the Care Quality Commission last year for improving its emergency services, the regulator will report today.
The CQC began a probe of the foundation trust’s emergency services in early 2012, in the midst of a burgeoning care scandal. The investigation found patients were “at risk of poor care”, particularly emergency department and urgent care patients. It also highlighted an “apparent dislocation” between senior management and senior clinicians at the trust.
The regulator today publishes the results of a follow up review it carried out at Morecambe Bay this April. It found that seven of the recommendations made in its original investigation report had been met, 30 were partially met, and three remained unmet.
CQC regional director for the North Malcolm Bower-Brown said: “Although we are pleased to report evidence of improvement since our original investigation last year, with only seven of 40 recommendations met in full, there is still a great deal of work to be done.”
The regulator said in particular Morecambe Bay needed to take “early action” to ensure qualified and experienced paediatric staff were available at all times in A&E, and to improve its complaints handling systems.
Trust chief executive Jackie Daniel said: “We accept that we still have work to do in the areas highlighted in the report where we were found to be partly meeting, or not meeting, the standards, however, it is important to note that this report is based on visits that took place in April of this year – nearly six months ago.
“Since then, we have taken positive steps forward in these areas.”
19 September 2013