All Will Hancock articles
See all articles with this subject.
-
NewsTrust orders 'civility training' for senior leaders
An ambulance service rated ’inadequate’ by the Care Quality Commission has set out a wide-ranging improvement plan, including ’civility training’ for senior leaders and ensuring board members hear a mix of ’positive and negative’ stories from patients and staff.
-
NewsTrust criticised for ‘extreme positivity’ and drops two ratings to ‘inadequate’
Senior leaders of an ambulance trust have been told their ‘extreme positivity’ has made them appear ‘out of touch’ as the Care Quality Commission downgraded the organisation’s rating to ‘inadequate’.
-
NewsTrust chief steps down after 17 years
One of England’s longest-serving ambulance chief executives is to step down next year.
-
NewsAmbulance trust delayed 750 safeguarding referrals
A computer problem meant an ambulance trust failed to pass on 750 safeguarding referrals to local authorities for up to 17 days.