William Pett
William Pett is the head of policy, public affairs and research at Healthwatch England.
CommentThe NHS needs to make it easier for patients to complain
A new report calls for improvements to the process of NHS complaints to help the NHS develop a stronger listening and learning culture, writes William Pett, head of policy and public affairs at Healthwatch England
CommentThe three reasons why the push to increase the role of pharmacies is being undermined
William Pett, head of policy, public affairs and research at Healthwatch England says the public welcomes the launch of Pharmacy First. This positive news sends a clear message to healthcare leaders on addressing access barriers.
CommentImproving patient experience needn’t cost the earth
Access to care continues to be the biggest concern reported by the public to Healthwatch. Still, William Pett, head of policy, Public Affairs and Research at Healthwatch England, argues that getting the small things right could make a big difference
CommentWithout colleges, the People Plan will have a hollow core
Michael Wood reflects on the opportunity that covid-19 may have created for the future of colleges and their role in retraining, reskilling and restoring workforce.
CommentIs underinvestment in public health setting up ICSs to fail?
William Pett reflects on concerns among STPs and ICSs that it will be they who pay the price for the ongoing squeeze on the public health grant