• Jane Galloway will be reporting to head of improving people practices 
  • Role is part of work on NHS People Plan
  • Interim People Plan pledged to “significantly increase” flexible working

NHS England and Improvement have appointed a head of flexible working as they look to improve recruitment and retention in the service, they have confirmed.

Jane Galloway, who has taken up the role, has been deputy director at the NHS London Leadership Academy for nearly four years. She is currently on secondment away from the NHS Leadership Academy and will leave once her new job begins.

She will be reporting to head of improving people practices Raj Bhamber, and the role is part of the “best place to work” programme linked to NHSE/I’s “NHS People Plan”. The role will be focused on improving flexible and predictable working policies for NHS staff.

The interim People Plan, published in the summer, promised to “significantly increase” flexible working through a combination of technology and changes to people practices.

This is with the aim of “giv[ing] people greater choice over their working patterns, help them achieve a better work-life balance and help the NHS remain an attractive career choice”.

Following the announcement, NHSE/I’s chief people officer Prerana Issar said in a Tweet: “This is a new role I am pleased to have put in place, reflecting the ambitions [laid out] in the People Plan.

“Flexibility in work is key for #OurNHSPeople to thrive. Welcome [Jane], you will be great.”

Ms Galloway was a project manager at the Royal Marsden Foundation Trust before taking on the same job at St George’s University Hospitals FT. She was promoted to the role of service improvement programme manager nine months later.

Her start date is to be confirmed.