• Wye Valley Trust must remain in special measures, CQC says
  • Acute and community provider was put in the regime in October 2014
  • Regulator says significant concerns must be addressed as “matter of urgency”

PERFORMANCE: An acute trust that was placed in special measures in October 2014 must remain in the regime, after inspectors rated it “inadequate”.

The Care Quality Commission said that although some improvements had been made at Wye Valley Trust, significant concerns remained and would have to be addressed “as a matter of urgency”.

Trusts place in special measures are expected to come out of the regime after 12 months.

Following the most recent inspection, the CQC issued the West Midlands provider with a warning to make improvements in its systems to assess, monitor and mitigate risks relating to the health, safety and welfare of patients.

Inspectors said the trust was not effectively operating systems to protect patients from abuse and avoidable harm.

The trust, which also provides community services, was rated “good” for being caring and the caring in adult community services was found to be “outstanding”.

The CQC found improvements had been made in the provider’s community services, which were rated “requires improvement” overall.

Service’s at the trust’s Hereford Hospital site were found to be “inadequate” overall.

There were not always sufficient numbers of suitably qualified, competent, skilled and experienced staff available, inspectors said.

The regulator told the trust that consultant cover must meet the Royal College of Emergency Medicine’s recommendations.

Patients were also found to be waiting too long to access services at the trust and that this was being poorly managed.

Trust chief executive Richard Beeken said: “The [inspection] report largely reflects where we’re at – an improving organisation.

“But while the detail of the report highlights the many improvements we have made, the ratings given to some of our core services do not always reflect this.

“The overall rating given to the Trust is ‘inadequate’. This is disappointing, particularly for the many members of staff who have gone the extra mile regularly during the last year to improve our services to ensure they are of the quality we’d want for our relatives and friends.”

The CQC inspection took place in September and October 2015.