All Health Service Journal articles in 28 January 2010
View all stories from this issue.
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HSJ KnowledgePatient experience: what counts for the customer?
A satisfaction score system used by businesses is highly relevant to the NHS, say Richard Ingleton and colleagues
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Community
Treasury whine
At a Number 10 reception for nurses last week, prime minister Gordon Brown was a suitably charming host - with one small exception.
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NewsNHS IT programme: patient record options urged
The national programme for IT must urgently support short term alternatives to its main hospital patient record products. Otherwise, it will put at risk NHS efforts to save money while protecting patients, the former interim Department of Health chief information officer has said.
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Community
Missing you
The DH’s top brass were up before the health select committee last week for their annual grilling on where a fifth of the total public spending goes.
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NewsQIPP leads reveal hit list
Slashing follow-up appointments after surgery and spending on drugs will be two of the controversial areas targeted first by the national quality and productivity leads.
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CommunityLookey-Likey: Ian Gilmore and Nick Hewer
Royal College of Physicians president Professor Ian Gilmore has been a regular face in the news recently thanks to his - as yet unsuccessful - calls for minimum pricing on alcohol.
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CommentMichael White: the four nations of the NHS
The devolved regions have consistently had more money per head from central government but have drawn back from the more radical target driven and choice oriented agenda promoted in England.
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News‘Fast track’ healthcare for NHS staff
NHS staff should be fast-tracked into services such as physiotherapy and mental health treatment, according to national director for health and work Dame Carol Black.
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NewsManagers face professional regulation and tighter vetting
Managers would be regulated for the first time under a proposal being developed by the Department of Health in the wake of safety fears sparked by hospital scandals.
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CommentMMR: it doesn't stand for mild mannered reporting
At the end of this week, the General Medical Council’s case against Andrew Wakefield, the doctor whose Lancet article sparked unfounded fears over a link between the combined measles, mumps and rubella jab and autism, will make its preliminary verdicts on the “facts” of the case.
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CommentPeter Reeves: a new deal for NHS non-executives
Fresh thinking is needed to help NHS non-executive directors hold their boards to account - and find self-fulfilment
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NewsCQC registration ‘fraught with risk’
Plans for charging NHS organisations to register with the Care Quality Commission are “fraught with potential risks” and should be postponed for at least a year, the NHS Confederation is urging.
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CommentPaul Corrigan on Tory policies vs Tory politics
Given what the opinion polls are saying, developing a close understanding of Conservative Party policy for the NHS looks like a worthwhile investment.
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Community
Weak clean
The NHS has done much to change public perception of its cleanliness over the years - PEAT inspections, stringent hygiene codes enforced by the Healthcare Commission and the Care Quality Commission and “deep cleans” of wards. But somehow the message does not seem to be getting through.
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NewsMental health chief says departure not linked to trust deaths
A departing chief executive has insisted her move is unrelated to a police investigation into four apparent suicides at the mental health trust she has run for nine years.
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LeaderUrgent care: confusing jargon – we’ve got your number
The NHS is constructing its own tower of Babel.
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NewsCancer cost saving
The NHS should save money by decommissioning cancer services for which there is no significant benefit, such as routine follow-up for breast cancer patients, according to King’s Health Partners Integrated Cancer Centre director Arnie Purushotham.
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NewsNICE guidance calls for clot risk checks
All patients admitted to hospital should be assessed for the risk of developing blood clots and then given preventive treatment, according to new NICE guidance on the prevention of venous thromboembolism.
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NewsSHAs return to topslicing budgets
Strategic health authorities are introducing stringent financial rules and mandatory topslicing in a bid to keep the NHS in balance next financial year.
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NewsSHA steps in to GP branch row
NHS London has been criticised for delaying the opening of a branch surgery in Kingston, despite the cooperation and competition panel having already recommended its go-ahead.