Ali Mohammed
- Comment
Ali Mohammed on developing NHS leaders
I was talking to a peer from another trust who was moaning about the constant stream of central ‘good ideas’. In particular, she was confused about the proposed leadership council and top 250 programme.
- Comment
Ali Mohammed on HR best practice
I have a bad headache. For someone who, touch wood, is never really ill and hasn't taken time off work for sickness in the last 20 years, this is unusual.
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Ali Mohammed on NHS workplace frustrations
Why do people click 'reply to all' in an email when replying to the originator alone would suffice? This normally generates a further set of emails from those copied in, asking not to be copied in.
- Comment
Ali Mohammed on NHS professions of the future
One of the issues that the good and the great are pondering is the role of different professions in the future.
- HSJ Knowledge
Ali Mohammed on meeting staff needs
You really know you are 40 when you admit to being 35 but are actually about to turn 50. You also know you are 40 when you have fancy paperclips instead of plain office-supply ones.
- Comment
Ali Mohammed on caring for NHS staff
Having just returned from holiday, I am once again struck by how much attention goes into the little things done by industries that focus heavily on customer care.
- HSJ Knowledge
Ali Mohammed on customer service
How difficult are you to deal with? We tend to talk about difficult people as though we are talking about someone else, but everyone can be difficult to deal with.
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Ali Mohammed on firing staff
Thank goodness The Apprentice is back on TV. It's basically the HR type's ultimate TV programme with a huge dose of entertainment built in.
- Comment
Ali Mohammed on staff empowerment
The other day I was asked the rather ambiguous question, 'How many inches have you got?' I was taken aback until I realised the question was about my TV.
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Ali Mohammed on staff surveys
Do you care what your staff think of working for your trust? Should you care? It is that time of year when we all receive our annual staff and patient survey results.
- HSJ Knowledge
Ali Mohammed on the makings of morale
Who might have said the following: 'It's a dead-end job', 'I'm bored out of my skull' and 'This place sucks'?
- HSJ Knowledge
Ali Mohammed on job satisfaction
What makes you get up and come to work each day? Is it the challenge of the job? The working conditions? Recent Department of Health research suggests 10 usual suspects as answers, including 'having the skills and equipment needed to do my job', 'being treated with respect, trusted and listened ...
- HSJ Knowledge
HSJ Christmas quiz
How well do you recall the ups and downs of the NHS in 2007? Test yourself with HSJ's seasonal quiz. And can you identify Santa's reindeers? Answers below
- HSJ Knowledge
Ali Mohammed on the privilege of training
There is a world of difference between possessing knowledge and skills and the ability to teach it to others
- HSJ Knowledge
Ali Mohammed on talking and listening
It had been a long sunny day in Brighton and as I walked into our secretarial support office, sleeves rolled up and tie removed, my PA suggested out of concern that I was looking hot. The cheeky side of me came to the fore and I suggested that she wasn’t ...
- HSJ Knowledge
Ali Mohammed on motivating staff
'Research has already been done demonstrating that there is a basket of measures which together produce better staff morale and motivation, lower absence and, most importantly, better patient care'