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Health Service Journal
Ali Mohammed

  • Ali Mohammed on developing NHS leaders

    19 March 2009

    I was talking to a peer from another trust who was moaning about the constant stream of central ‘good ideas’. In particular, she was confused about the proposed leadership council and top 250 programme.
  • Ali Mohammed on HR best practice

    16-Feb-2009

    I have a bad headache. For someone who, touch wood, is never really ill and hasn't taken time off work for sickness in the last 20 years, this is unusual.
  • Ali Mohammed on NHS workplace frustrations

    26-Jan-2009

    Why do people click 'reply to all' in an email when replying to the originator alone would suffice? This normally generates a further set of emails from those copied in, asking not to be copied in.
  • Ali Mohammed on NHS professions of the future

    24-Nov-2008

    One of the issues that the good and the great are pondering is the role of different professions in the future.
  • Ali Mohammed on meeting staff needs

    27-Oct-2008

    You really know you are 40 when you admit to being 35 but are actually about to turn 50. You also know you are 40 when you have fancy paperclips instead of plain office-supply ones.
  • Ali Mohammed on caring for NHS staff

    15-Sep-2008

    Having just returned from holiday, I am once again struck by how much attention goes into the little things done by industries that focus heavily on customer care.
  • Ali Mohammed on customer service

    30-Jun-2008

    How difficult are you to deal with? We tend to talk about difficult people as though we are talking about someone else, but everyone can be difficult to deal with.
  • Ali Mohammed on firing staff

    2-Jun-2008

    Thank goodness The Apprentice is back on TV. It's basically the HR type's ultimate TV programme with a huge dose of entertainment built in.
  • Ali Mohammed on staff empowerment

    28-Apr-2008

    The other day I was asked the rather ambiguous question, 'How many inches have you got?' I was taken aback until I realised the question was about my TV.
  • Ali Mohammed on staff surveys

    31-Mar-2008

    Do you care what your staff think of working for your trust? Should you care? It is that time of year when we all receive our annual staff and patient survey results.
  • Ali Mohammed on the makings of morale

    25-Feb-2008

    Who might have said the following: 'It's a dead-end job', 'I'm bored out of my skull' and 'This place sucks'?
  • Ali Mohammed on job satisfaction

    14-Jan-2008

    What makes you get up and come to work each day? Is it the challenge of the job? The working conditions? Recent Department of Health research suggests 10 usual suspects as answers, including 'having the skills and equipment needed to do my job', 'being treated with respect, trusted and listened to' and having 'a manager who helps me'.
  • HSJ Christmas quiz

    17-Dec-2007

    How well do you recall the ups and downs of the NHS in 2007? Test yourself with HSJ's seasonal quiz. And can you identify Santa's reindeers? Answers below
  • Ali Mohammed on the privilege of training

    3-Dec-2007

    There is a world of difference between possessing knowledge and skills and the ability to teach it to others
  • Ali Mohammed on talking and listening

    29-Oct-2007

    It had been a long sunny day in Brighton and as I walked into our secretarial support office, sleeves rolled up and tie removed, my PA suggested out of concern that I was looking hot. The cheeky side of me came to the fore and I suggested that she wasn’t looking too bad herself.
  • Ali Mohammed on motivating staff

    24-Sep-2007

    'Research has already been done demonstrating that there is a basket of measures which together produce better staff morale and motivation, lower absence and, most importantly, better patient care'

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