Health Service Journal
Anne Mawson
Anne Mawson is head of productivity improvement at University Hospitas of Coventry and Warwick Trust.
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Improving junior doctor induction to ensure consistent patient safety
28 April 2011
Since a 2009 report identified an rise in death rates on the day new doctors start work, the duel issues of training and induction that affect both new and senior staff have come under close scrutiny. Anne Mawson and Lucy Reynolds explain how a University Hospitals Coventry and Warwickshire Trust programme has moved to address them. -
Improving patient flow across the cardiology pathway
28-Mar-2011
The elective pathway for cardiology encompasses a wide range of patient transactions and, as with any multi-component patient journey, opportunities for human error, inefficiency and system failure can arise at any point. But lean principles and a clear IMPaCT programme can achieve and sustain cardiology pathway improvements, say Anne Mawson and Lucy Reynolds. -
Working as a team for better quality and safety in the operating theatre
17-Mar-2011
Error in health service delivery causes an average of 354 “untoward incidents” each day. To bring this down, the challenge is to shift the focus from a blame culture to one of identifying opportunities to improve processes. Finnamore consultant Lucy Reynolds and University Hospitals of Coventry and Warwick trust’s Anne Mawson look at a programme aiming to do just that.
