Ben Page is chief executive of Ipsos MORI.
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The single question has not been received with universal rapture
We will know by 2015 whether the public’s NHS experiences mean Andrew Lansley has pulled off this massive gamble, says Ipsos MORI’s chief executive Ben Page.
If public services really were owned by the public, accountability would always be at the core of their business. But since this is not the case, all public services must continuously review how they are held accountable.
- Patient satisfaction - how do you score?
- Take care - they do read all about it
- Hang on in there
- The vision thing
- What they really really want