All articles by Ben Page
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CommentThe NHS and the public both need a culture change
Public health is the NHS’s biggest challenge now
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CommentThe friends and family test can work
The single question has not been received with universal rapture
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Comment'The reforms could be the coalition's poll tax'
We will know by 2015 whether the public’s NHS experiences mean Andrew Lansley has pulled off this massive gamble, says Ipsos MORI’s chief executive Ben Page.
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Comment
Paul Corrigan and Ben Page on PCT accountability
If public services really were owned by the public, accountability would always be at the core of their business. But since this is not the case, all public services must continuously review how they are held accountable.
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HSJ Knowledge
Patient satisfaction - how do you score?
An area's population profile shapes patients' perceptions of service quality, with greater diversity bringing a wider array of demands. This suggests trusts should make more effort to understand their public