Health Service Journal
David Walton
David Walton is business information manager at Royal Borough of Kensington and Chelsea.
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Putting patients in the centre: the whole person approach to integrated care
26 April 2012
Seraphim Rose Patel explains, with a colleague, how a whole person, whole system approach can reduce NHS and social care costs. -
Individual user outcomes help measure effectiveness and value
10 March 2011
In health and social care the old measures of efficiency and productivity based on activity - input and output - and cost are no longer enough. The actual impact of the service/activity on patients and users is now central, write Seraphim Patel and colleagues.
