Health Service Journal
Don Redding
Don Redding is director of policy for National Voices.
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How to improve commissioning for long term conditions
17 May 2012
Don Redding of National Voices identifies three types of people who can enhance the commissioning of services for people with long term conditions. -
Don Redding: give the public remote control
12 April 2012
To create a mandate for the commissioning board that truly belongs to the public, the government should take a cue from the BBC. -
Setting out the principles for integrated care
23-Nov-2011
Patient Voices policy director Don Redding outlines some principles that should guide commissioners, regulators and professional groups in integrating health and social care services. -
All ears: have the public's preferences for Health Bill changes been heard?
22-Jun-2011
The public made their health and social care wish-list known during the government’s listening exercise. Don Redding of National Voices discusses whether they have been heard. -
Why service integration is central to improving the patient experience
9 June 2011
Everyone, from government to health charities to individual patients, agrees that integration is a key component of successfully improving the care of patients. But the worry is that the focus on competition will push integration off the agenda. National Voices director of policy Don Redding speaks up. -
Improving maternity services with better postnatal support
10-Feb-2011
A major area for improvement in maternity services is postnatal support, say Don Redding and colleagues. -
Outpatient experience
17-Jun-2010
The Picker Institute Europe coordinated the national outpatients survey for the Care Quality Commission in 2009. This is a summary of the key findings. -
Scottish health boards tap into public spirit
17 June 2010
Following the first direct elections of members of the public to Scottish health boards last week, Don Redding asks if England’s primary care trusts could soon follow suit -
More than 100 candidates stand in first two health board elections
11-Jun-2010
Twenty two people were directly elected onto two Scottish regional NHS boards last night in an experiment to test the impact of democratisation. -
Don Redding on patient experience
20 August 2009
We demand other industries deliver standards that all customers recognise, and so we should also insist on patient experience benchmarking across the NHS -
Older people want more talk in A&E
22-Jan-2009
The third national survey of patients in accident and emergency, which the Picker Institute recently conducted for the Healthcare Commission, found significant improvements since 2004, especially in communication by staff. -
Patient and public involvement leads to satisfaction
23-Oct-2008
The draft NHS constitution has stirred only apathy in many quarters. -
NHS60: Patients first
30-Jun-2008
The views of the most important person in the health service were scarcely considered in the early days. Don Redding looks at how patient power has evolved -
Personalised healthcare: put the customer in control
6-Dec-2007
Evidence demonstrates that customising services is effective - patient outcomes are improved and the provider gets better value for money. Angela Coulter and Don Redding argue for a personal health service
