Health Service Journal
Frank Burns
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Frank Burns on improving the patient experience
1-Oct-2008
At the heart of Lord Darzi's next stage review is a commitment to deliver a step change in the quality of service provided to patients. -
Frank Burns on the health informatics review
15-Sep-2008
I've been writing this column now for two years or so and I fear this might be my last piece - not because I want to give up this marvellous platform to peddle my personal passion for clinical IT, but because I'm beginning to wonder if my difficulties in understanding what is going on with the IT strategy in the health service disqualifies me from having this national platform. -
Taking patient safety seriously at board level
17-Apr-2008
In 2002, when I was chief executive of an acute trust, I remember sharing the indignation of the whole country over the series of train crashes that killed around 50 people between 1999 and 2002. It did not enter my head at the time that I was a senior executive in a service that killed more people than this every month through accident and mistakes. -
Progress, like beauty, is in the eye of the beholder
25-Mar-2008
The very latest view of progress with the national IT strategy is contained in the recently published document Supporting Transformation - the first of what promises to be an annual statement of programme benefits. -
Frank Burns on IT policy in the NHS
23-Jan-2008
Anyone interested in how high-profile national policy is developed will have enjoyed the revelation, on Radio 4’s Wiring the NHS programme, that in 2002 then NHS IT director Sir John Pattison was given only 10 minutes to pitch the creation of the national IT programme to prime minister Tony Blair. -
Informed consent - can trusts ever meet the legal standard?
23-Nov-2007
Despite clearer guidance on informed consent, trusts should take precautions to protect themselves from litigation in the event of misunderstandings. Frank Burns explains -
Frank Burns on championing the champions
3-Sep-2007
'We need to encourage the champions and enthusiasts who are still out there' -
Name of the game is not 'no blame'
1-Jan-2007
A 'no blame' culture may be useful but is not an end in itself. Frank Burns argues that evidence of real progress is needed.
