All Jenny Rogers articles
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CommentWhat happened to courage?
A client describes the following scenario to me. The 24-year-old son of a close friend has lost his job in the fallout from the sudden collapse of the business in which he was working.
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CommentJenny Rogers on insulting the boss
The scene, several decades ago, is a BBC production department meeting and I am a timid recruit, already unnerved by the savage humour of my new colleagues.
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HSJ KnowledgeJenny Rogers on facilitating meetings
I would love to have been a fly on the wall at the arranged marriage discussions between the Tories and Liberal Democrats. Cabinet secretary Sir Gus O’Donnell discreetly said that senior civil servants were “available” to facilitate the meetings - which turned out to be so remarkably easy and short.
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CommentJenny Rogers on spin and language
Just before the election I was on a London bus, the spiritual home of the Man on the Clapham Omnibus. I was eavesdropping on a conversation between strangers discussing how they would vote, agreeing they may not vote at all and also declaring that politicians are “all the same - ...
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CommentJenny Rogers on naked NHS leadership
One of the most interesting, privileged and challenging of my current projects is working with the London Deanery in training a large cohort of doctors who, once they have demonstrated what they can do through a rigorous assessment, work with other doctors as coach-mentors.
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CommentJenny Rogers on NHS staff engagement
Every half decade or so, a new wonder idea comes along in management - for instance, learning organisations, business process re-engineering, total quality management, or - aeons ago - management by objectives.
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CommentJenny Rogers on the pitfalls of assessing risk in the NHS
What we want in the NHS is intelligent risk assessment and people brave enough to allow compassion and common sense to prevail.
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CommentJenny Rogers on managing your manager
While millions of words are routinely given to the topic of managing subordinates, relatively few are ever devoted to how to manage upwards.
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CommentJenny Rogers: how to survive a media onslaught
Over a glass of wine, a friend in a high profile public sector job is agonising about how her organisation should have responded to what she saw as the humiliating newspaper hounding of a senior woman colleague.
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CommentJenny Rogers on NHS teams without leaders
With redundancies on the horizon and the exhortation to “strip out layers of bureaucracy”, what do you bet that we will see the resurgence of “self managing teams” and “flat hierarchy” as the solution to all NHS management ills?
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CommentJenny Rogers on tendering
The person on the telephone sounds very young. I am stifling incredulity at her request. “You mean you want me to tender for this?” I ask.
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CommentJenny Rogers on the irritating whine of the complainant
My friend B has been dismayed by the poor standard of treatment her husband has received at their local acute trust.
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CommentJenny Rogers on predictable irrationality in the NHS
The notorious US bank robber Willie Sutton, when asked why he raided banks so prolifically, allegedly answered, “because that’s where the money is”.
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CommentJenny Rogers on NHS jobs gloom
I have been observing how some of my most talented clients are dealing with the current gloom and uncertainty.
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Jenny Rogers on NHS whistleblowing dilemmas
When talk turns to whistleblowing in the public sector, and how organisations can make it easier for the whistle to be heard, the solution usually suggested is a whistleblowing policy.
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Jenny Rogers on being lonely at the top of the NHS
With the new US president having begun his administration, carrying so many of our hopes for change and improvement, it is easy to forget how lonely the role can be.
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Jenny Rogers on friendships
A holiday in deepest Norfolk has brought home some lessons about friendship. In a village you do not have the lazy luxury of making friends who are identikit portraits of yourself: same profession, age, income, newspaper - and prejudices.
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Jenny Rogers on enoughism
It is probably a bit eccentric, but I began a recent holiday by spending three days with a modest and talented genius called Chris Wing, who comes and sorts out your messy home.
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Jenny Rogers on personal responsibility
The kind of client that all executive coaches adore is the high flier who is totally up for learning: cheerful and realistic about themselves.
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Jenny Rogers on forced fun
I have a memory: my one-year-old child is squatting in the kitchen looking a touch restless. Feeling it my maternal duty to play, I approach with a synthetic 'let's-have-fun' voice.