Health Service Journal
Jim Phillip
Jim Phillip is director of policy and evaluation for the Expert Patients Programme, Community Interest Company.
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Measuring and evaluating the social benefits of patient health education
7-Mar-2011
While any service needs to be able to measure outcomes to ensure it delivers returns and results, it often proves difficult for self-management programmes. However, social return on investment calculations can provide an insight into the value these programmes deliver, says Expert Patients Programme Community Interest Company’s director of policy and evaluation Jim Phillip.
