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Health Service Journal

Health Service Journal editor Alastair McLellan

Editor's Comment
We should expect good leaders to question, not answer
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Health Service Journal
Paul Hodgkin

Dr Paul Hodgkin is a former GP and is CEO of NHS feedback service Patient Opinion .

How to utilise online feedback to improve services and increase patient involvement

15 September 2011
One of the goals of the NHS Future Forum was to put accountability and patient involvement at the forefront of how hospitals and trusts operate. Patient Opinion founder Paul Hodgkin looks at how online technology can quickly and effectively make this a reality.

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