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It just reaffirms my view that the present set up will not work if it continues in the old mould. The previous Health Care Commission (and a predecessor the Health Advisory Service) overcomplicated measurement and become self serving bureaucracies, staffed by inexperienced or poor managers. The HCC was in fact is worse as it adopted a tabloid like approach when problems were identified, usually by others.
Cynthia Bower is an excellent manager and this experience should only strengthen her resolve to implement a proper system of governance. Give her time.

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