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Anonymous 8:44 AM: Lansley may have had 'personal strength of character' and may have been 'committed'. These are vital qualities in a leader. But the most important quality of all is to be RIGHT. To look into the distance, see the horizon and correctly assess what will be best for the pack or tribe the leader leads. The problem with Lansley is that he was WRONG. He was WRONG to assume that healthcare is a business just like any other, that the customer in this business is always right and that the average GP has either the time, training or will to determine where the billions will be spent. He was WRONG to unilaterally abolish what structures were in place (PCTs and SHAs) before anything to replace them was even remotely ready. This was wanton 'creative destruction' that will reverberate for years to come. NO, NO, NO. He was NOT just a bad communicator, he was completely, manically WRONG.