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Optimising patient flow in A&E

The pressing need to optimise patient movement through A&E prompted the design of an urgent care centre which combines both GPs and emergency professionals. Mark Mould, acting chief operating officer at University Hospital of North Staffordshire Trust, clinical lead for emergency medicine at University Hospital of North Staffordshire Trust Dr Magnus Harrison and principal consultant at Atos Origin Tim O’Hanlon explain the new processes.

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