Seraphim J Rose Patel
Seraphim J Rose Patel is quality assurance manager at the London Cancer Alliance. He is a member of the National Institute for Health and Care Excellence external reference group assisting with the development of audit tools, and has been invited to join the review board for Clinical Governance: An International Journal. He is an executive MBA student at Bath University School of Management.
His recent article Quality Assurance Tool: Taking a Whole-system Approach has been published in the Nursing Management Journal, December 2014.
The judging panel for the HSJ Efficiency Awards 2012 shortlisted Seraphim’s "A Whole Person, Whole System Approach to Integration: Reducing Costs While Improving Individual and System Outcomes" project in the Commissioning Support Services category. The project, in collaboration with a colleague from social care, looks at the urgent need to develop measures of whole system working. It describes the development of a simple and practical set of measures for benchmarking and analysing local use of whole system resources as the basis for discussion and planning. The project was shortlisted for the above award.
A Nursing Times 2010 finalist in the category of achieving effective quality healthcare through clinical excellence.
Seraphim has written over 20 publications on quality assurance, audit, clinical governance, change management, leadership and patient experience. In addition he has spoken at national conferences such as Clinical Audit, Essence of Care, Mental Health Congress and Dementia UK.
His expertise is in clinical governance, clinical effectiveness, quality and service improvement.
It is the commitment of leaders, not the use of surveys, that will properly harness the power of patient experience, argue Seraphim J. Rose Patel and colleagues.
Seraphim Rose Patel explains, with a colleague, how a whole person, whole system approach can reduce NHS and social care costs.
The introduction of care navigators has revolutionised services for a London mental health trust’s older patients. Caroline Leveaux and colleagues explain.
Delivering an improved level of quality in patient care through change management is certainly achievable, but the vision and the process must be visible and understood at all levels of your organisation, say Marie-Clare Mendham and Seraphim Patel.
A London trust has been auditing mental health referrals in a bid to improve the quality of screening in secondary care older adult mental health patients. Ranjit Mahanta and Seraphim Patel explain the results.
To measure quality performance within the NHS has been and still is a challenging task. New approaches to measuring and reporting need to inform the service’s overall approach if it is to use reporting to properly achieve excellence in healthcare, argues Seraphim Patel.
Memory clinics have produced proven results in early diagnosis and intervention for patients suffering memory loss symptoms - but many face a battle to continue improving quality without funding. Seraphim Patel and colleagues from Central and North West London Foundation Trust report.
In health and social care the old measures of efficiency and productivity based on activity - input and output - and cost are no longer enough. The actual impact of the service/activity on patients and users is now central, write Seraphim Patel and colleagues.
Using clinical audits will inform and support trusts’ business and marketing strategy, say Seraphim Patel and colleagues at Central and North West London Foundation Trust.
An audit tool has been successfully piloted to measure older mental health service users’ views. Seraphim Rose Patel and colleagues explain.