Health Service Journal
Seraphim Rose Patel
Seraphim Rose Patel is Clinical Effectiveness and Quality Standards Manager at the Royal Free London NHS Foundation Trust.
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Putting patients in the centre: the whole person approach to integrated care
26 April 2012
Seraphim Rose Patel explains, with a colleague, how a whole person, whole system approach can reduce NHS and social care costs. -
Safer passage: how care navigators help improve mental health services
6-Mar-2012
The introduction of care navigators has revolutionised services for a London mental health trust’s older patients. Caroline Leveaux and colleagues explain. -
How to make change management a driver of quality care
2 February 2012
Delivering an improved level of quality in patient care through change management is certainly achievable, but the vision and the process must be visible and understood at all levels of your organisation, say Marie-Clare Mendham and Seraphim Patel. -
How to achieve best practice referral management for mental health patients
27-Oct-2011
A London trust has been auditing mental health referrals in a bid to improve the quality of screening in secondary care older adult mental health patients. Ranjit Mahanta and Seraphim Patel explain the results. -
How to utilise a clinical audit to achieve 'equity and excellence' in healthcare
13 October 2011
To measure quality performance within the NHS has been and still is a challenging task. New approaches to measuring and reporting need to inform the service’s overall approach if it is to use reporting to properly achieve excellence in healthcare, argues Seraphim Patel. -
Continuing the valuable work memory clinics provide for dementia patients
9 June 2011
Memory clinics have produced proven results in early diagnosis and intervention for patients suffering memory loss symptoms - but many face a battle to continue improving quality without funding. Seraphim Patel and colleagues from Central and North West London Foundation Trust report. -
Individual user outcomes help measure effectiveness and value
10 March 2011
In health and social care the old measures of efficiency and productivity based on activity - input and output - and cost are no longer enough. The actual impact of the service/activity on patients and users is now central, write Seraphim Patel and colleagues. -
Clinical audit results can positively impact future business and marketing strategy
23-Feb-2011
Using clinical audits will inform and support trusts’ business and marketing strategy, say Seraphim Patel and colleagues at Central and North West London Foundation Trust. -
Pinning down patient opinion on mental healthcare
4 November 2010
An audit tool has been successfully piloted to measure older mental health service users’ views. Seraphim Rose Patel and colleagues explain.
